Your Home, Your Portal, Your JMJ Team
JMJ Rental Homes gives tenants the online tools they need and the responsive local support to back them up. Pay rent, submit maintenance requests, access your lease, and reach a real person — all in one place.
Tenant Portal Access
Tenants can use the secure online portal to make payments, submit maintenance requests, and access important rental documents.
What You Can Do in the Portal
• Make secure online rent payments
• Submit and track maintenance requests
• Access your lease and rental documents
• View your payment history and account balance
• Send and receive messages about your tenancy
Ready to Log In?
Your tenant portal gives you 24/7 access to everything related to your rental. Log in anytime from any device.
How to Submit a Maintenance Request
When something needs attention in your home, JMJ Rental Homes makes it easy to let us know. Submit your request online through the tenant portal or contact us directly — we'll take it from there.
Two Ways to Submit
• Through the Tenant Portal: Log in, navigate to Maintenance, and submit your request with a description and any supporting photos.
• By Phone or Email: Call us at 972-295-4760 or email info@jmjrentalhomes.com and a team member will log your request for you.
What Happens After You Submit
1. Your request is received and reviewed by our team.
2. We coordinate with a qualified vendor to assess and schedule the repair.
3. You'll be kept informed about timing and next steps.
4. Once complete, the repair is documented in your account.
Easy Online Rent Payments
Paying rent should be simple. Through the JMJ Rental Homes tenant portal, you can make secure online payments anytime — no checks, no drop-offs, no guesswork.
• Pay securely online from any device, 24/7
• View your payment history and upcoming balance
• Set up recurring payments so you never miss a due date
• Receive confirmation when your payment is processed
Need help with your account or have a question about your payment? Contact our team — we're here to help.
Move-In and Move-Out Support
Moving in or out of a JMJ-managed property? Our team coordinates each transition to make the process clear, documented, and as smooth as possible — for both you and the property.
When You Move In
• Review and sign your lease digitally through the tenant portal
• Receive your move-in condition documentation for review and confirmation
• Submit any initial notes or concerns within the designated move-in window
• Get oriented with the portal tools and team contact information
When You Move Out
• Notify JMJ in advance per your lease notice terms
• Schedule a move-out walkthrough with the team
• Return keys and complete the move-out checklist
• Receive your security deposit disposition per Texas law and your lease terms
Questions about your move-in or move-out? Reach out to our team — we'll walk you through every step.
Thank you! Your message has been sent. A member of our team will be in touch shortly.
We're Here to Help
Have a question about your lease, payment, maintenance request, or anything else? JMJ Rental Homes is here with real people who know your property and your situation. Reach out anytime.
Phone
972-295-4760
info@jmjrentalhomes.com
Murphy, TX 75094 | Serving the Dallas-Fort Worth Area